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COURSE NAME
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DURATION
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COURSE DESCRIPTION
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LEADERSHIP AND PEOPLE MANAGEMENT
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Lead with Emotional Intelligence
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30 minutes
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Emotional intelligence influences how leaders communicate, make decisions, and manage
relationships. This course explores key components such as self-awareness,
emotional regulation, and social awareness, and how they apply in workplace
situations. The focus is on understanding behavior and responding effectively
in a range of leadership contexts.
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Build Trust That Lasts
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30 minutes
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Trust is built through consistent behavior, clear communication, and reliability
over time. This course explores the key factors that influence trust in
leadership and how trust can be strengthened or damaged in everyday interactions.
The focus is on practical behaviors that support credibility and strong
working relationships.
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Motivate Your Team
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10 minutes
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Motivation is influenced by how work is structured, communicated, and recognized.
This course explores the factors that contribute to engagement and how
leaders and teams can create an environment that supports motivation. It
focuses on practical strategies that connect individual effort to meaningful
work.
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Process Employee Payroll and I-9s
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30 minutes
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Before a new employee begins work at WVU, specific steps must be completed to ensure
payroll is processed correctly and I-9 documentation is verified. This
course provides an overview of these requirements, including key responsibilities,
timelines, and compliance considerations. It focuses on helping supervisors
understand when employees are eligible to begin work and how to complete
required processes accurately and efficiently.
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Transition from Peer to Leader
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10 minutes
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Moving from a peer role into a leadership position requires a shift in expectations,
relationships, and responsibilities. This course focuses on navigating
that transition by establishing boundaries, building credibility, and redefining
working relationships. It explores common challenges and practical ways
to lead effectively in a new role.
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Lead Through Change
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1 hour
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Communication plays a critical role in how change is understood and accepted. This
course focuses on how to communicate clearly and consistently during change
initiatives. It explores how messaging can support clarity, reduce uncertainty,
and maintain engagement.
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Lead Performance Conversations
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1 hour
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Performance review conversations are a key opportunity to provide meaningful feedback,
strengthen relationships, and support employee development. This course
explores how to prepare for and navigate these conversations with clarity
and intention. It examines best practices for delivering and receiving
feedback, addressing challenging or sensitive topics, and using performance
discussions to recognize contributions and identify growth opportunities.
The course also highlights available resources to support a more consistent
and effective review process.
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Navigate WVU Performance Management
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1 hour
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Performance management at WVU is an ongoing process that supports employee growth,
engagement, and alignment with organizational goals. This course provides
an overview of the full performance management cycle, including goal setting,
coaching and counseling, and formal performance reviews. It explores how
these components work together to create clarity, support development,
and strengthen communication between leaders and employees.
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COMMUNICATION SKILLS
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Build Empathy at Work
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40 minutes
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Empathy shapes how people communicate, collaborate, and respond to one another in
the workplace. This course explores what empathy looks like in practice
and how it influences everyday interactions, team dynamics, and workplace
culture. It also examines common barriers to empathy and provides practical
ways to build more thoughtful, responsive communication.
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Strengthen Professional Communication
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30 minutes
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Effective communication is essential to how work gets done across teams and roles.
This course focuses on building core communication skills that support
clarity, professionalism, and collaboration in the workplace. It explores
how messages are delivered and received, common communication challenges,
and ways to communicate more effectively in a variety of situations.
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Write Effective Emails
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10 minutes
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Email is one of the most common communication tools at work, but unclear messages
can slow everything down. In this session, participants will learn how
to write emails with a clear purpose, structure messages for readability,
and adjust tone based on the situation. The focus is on writing emails
that are easy to understand and prompt the right response.
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Business Writing That Gets Results
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55 minutes
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Written communication plays a critical role in how information is shared and understood
in the workplace. This course focuses on improving clarity, structure,
and tone across a range of business writing formats, from emails to reports.
Emphasis is placed on organizing ideas effectively and communicating in
a way that supports understanding and action.
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Master Verbal Communication
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1 hour
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Verbal communication shapes how others understand your ideas, your intent, and your
professionalism. This session focuses on building confidence in everyday
conversations—whether you’re sharing information, asking questions, or
contributing in meetings. Participants will practice clear messaging, active
listening, and staying present in conversations, even in challenging or
high-pressure situations.
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Build Emotional Intelligence at Work
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30 minutes
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Emotional intelligence plays a critical role in how individuals communicate, respond
to challenges, and build relationships at work. This course explores the
core components of emotional intelligence, including self-awareness, self-management,
social awareness, and relationship management. It examines how emotions
influence behavior and provides a framework for understanding and improving
how individuals interact with others in a workplace setting.
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WORKPLACE RELATIONSHIPS AND TEAM EFFECTIVENESS
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Build Strong Workplace Relationships
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1 hour
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Strong workplace relationships are built through trust, communication, and consistent
behavior over time. This course explores how individuals contribute to
the quality of their working relationships with both coworkers and supervisors.
It examines the habits and behaviors that strengthen collaboration, the
actions that can weaken trust, and practical ways to repair and rebuild
relationships when challenges arise.
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Navigate Difficult Conversations
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40 minutes
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Avoiding difficult conversations can lead to bigger problems over time. This session
helps participants approach challenging discussions with clarity and confidence.
Participants will learn how to prepare for conversations, manage emotions,
communicate directly without escalating tension, and focus on solutions
rather than blame.
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Navigate Workplace Challenges
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35 minutes
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Workplace challenges are a normal part of team dynamics. This course explores common
issues such as communication breakdowns, conflicting priorities, and difficult
interactions. It focuses on practical ways to respond effectively and maintain
professionalism in a variety of situations.
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The Four Appreciation Languages at Work
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10 minutes
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People experience appreciation in different ways, and understanding those differences
can improve how recognition is received. This course introduces four primary
appreciation preferences and how they apply in a workplace setting. It
focuses on aligning recognition with individual needs.
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Work Through Change
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35 minutes
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Change introduces uncertainty that can affect performance, communication, and engagement.
This course explores how individuals experience change and how to navigate
transitions more effectively. It focuses on building awareness, managing
reactions, and maintaining focus during periods of change.
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Build a Culture of Appreciation
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35 minutes
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Employee appreciation and recognition play a critical role in engagement, motivation,
and overall team performance. This course explores how leaders can create
a culture where employees feel consistently valued through meaningful and
authentic recognition. It examines the difference between appreciation
and recognition, the importance of timing and frequency, and how to tailor
recognition to individual preferences. The course also provides practical
strategies for delivering feedback that is specific, impactful, and aligned
with team and organizational goals.
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PERSONAL GROWTH AND WELLBEING
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Set Goals That Work
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40 minutes
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Effective goal setting connects long-term priorities with day-to-day work. This course
focuses on creating clear, realistic goals and translating them into actionable
steps. Participants will explore how to define goals, track progress, and
maintain focus over time.
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Take Control of Your Time
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1 hour
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Time management directly impacts productivity, focus, and stress levels. This course
explores how time is currently used and how it can be managed more effectively.
It focuses on prioritization, planning, and building realistic schedules
that support both daily work and long-term goals.
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Solve Problems Step by Step
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1 hour
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Problem-solving is a skill that can be developed through a structured approach. This
course introduces a five-step process for identifying problems, developing
solutions, and evaluating outcomes. It focuses on building consistency
and clarity when approaching challenges.
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Practice Self-Care at Work
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10 minutes
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Sustained performance requires more than just productivity—it requires energy, focus,
and recovery. This course explores practical approaches to self-care within
the context of a busy work environment. Participants will consider how
small, consistent habits can support both well-being and effectiveness
over time.
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Developing a Growth Mindset for Success
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30 minutes
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The way individuals approach challenges, feedback, and setbacks has a direct impact
on their ability to grow and improve. This course explores the concept
of growth mindset and how it influences learning, adaptability, and performance.
Participants will examine how to shift thinking patterns to support continuous
development in a changing work environment.
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Manage Stress at Work
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10 minutes
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Stress is a constant in most work environments, but how it is managed makes a significant
difference in both performance and well-being. This course explores how
stress shows up in the workplace and how it impacts focus, decision-making,
and communication. Participants will examine practical ways to recognize
stress early, respond effectively in the moment, and build habits that
support more sustainable performance over time.
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Prevent Burnout at Work
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30 minutes
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Burnout develops gradually and can affect motivation, energy, and overall effectiveness
at work. This course focuses on understanding the early signs of burnout
and the conditions that contribute to it. Participants will explore ways
to manage workload, set realistic boundaries, and create more sustainable
work patterns that support long-term engagement.
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Stay Calm Under Pressure
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10 minutes
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High-pressure situations can quickly impact how we think, communicate, and respond.
This course focuses on developing awareness of stress responses and building
the ability to pause and respond more intentionally. Participants will
explore techniques to manage reactions in the moment and maintain clarity
during challenging situations.
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NEW EMPLOYEES
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New Employee Onboarding Journey
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60 minutes
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This resource is designed to help you build a strong foundation for success as you
begin your career at WVU. Along the way, you'll learn about the University,
the mission and values that guide our work, and the resources, tools, and
support available to help you thrive in your role.
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New Supervisor Onboarding Journey
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60 minutes
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This resource is designed to help you build a strong foundation for success as a
people leader at WVU. Along the way, you’ll learn about your responsibilities
as a supervisor, the policies and practices that guide your work, and the
resources, tools, and support available to help you lead your team effectively.
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COMPLIANCE AND LEGAL
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The Clery Act
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25 minutes
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The Clery Act is a federal law that was created in 1990 and requires that all postsecondary
institutions participating in federal student financial assistance programs
disclose campus crime statistics and other security information to students
and the public. This eLearning course reviews the history of the Clery
Act, its various components, and the role of the designated Campus Security
Authority (CSA). If you would like to access this course, please email:
CleryCompliance@mail.wvu.edu
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HEALTH AND SAFETY
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Campus Safety
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35 minutes
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Campus safety requires awareness, preparation, and the ability to respond effectively
in unexpected situations. This course provides an overview of several potential
emergency scenarios and outlines appropriate response strategies for each.
It focuses on building confidence in recognizing risks, understanding recommended
actions, and making informed decisions during critical moments.
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Suicide Prevention
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20 minutes
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The purpose of this course is to provide you with an awareness of basic suicide prevention
protocol and response. Upon completion of this course, you should be able
to:
- Identify common warning signs that someone is thinking about suicide
- Demonstrate how to “check in” with someone showing warning signs of suicidal
ideation
- Locate additional suicide prevention resources and crisis intervention
policies at WVU.
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