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Overview

About the Survey

Prioritizing a ‘culture of engagement’ is critical to faculty and staff, student and WVU success. The WVU Culture and Engagement survey helps gather feedback and measure engagement for continuous improvement by making it more actionable. WVU defines engagement as the connection and commitment that faculty and staff have toward their work, team and our land-grant mission. This survey helps WVU and its people leaders discover employee perceptions to implement changes that matter most to the workforce.

The contemporary interactive survey platform from Dialogue, a third-party vendor, provides faculty and staff with a voice to share their insights about what matters most to help the University make better decisions and more importantly, have meaningful team conversations to identify actions for continuous improvements. See the FAQs for more specific information about Dialogue.

The 2023 survey will serve as a baseline – a starting point to build upon. The survey had a total of 23 questions (22 metric questions and one open-ended question) and took about five minutes to complete. The survey could be completed on or off work time 24 hours a day, and was accessible from wherever a computer was available, even at home, on a PC, tablet or phone.

Survey questions explored feedback about senior leaders, immediate supervisors, individual employees and the work environment. Survey participation was voluntary and completely confidential. No individual employee responses will be available to any WVU employee, people leader or senior leader.

How the Survey Questions Were Developed

The HR Partner and Talent and Culture Leadership and Organizational Development teams held more than 30 focus groups on the survey throughout fall 2021 with faculty, staff and people-leaders at WVU to gather feedback on the survey.

More than 356 individuals representing areas across the University system took part in the focus groups and provided valuable feedback that influenced the survey question design.

Based on this feedback, several questions were added to the survey (increasing the overall number from 15 to 23) to ensure it covered a wide array of relevant topics:

  • A question related to diversity, equity and inclusion was added, which was reviewed and approved by leadership within WVU’s Division of Diversity, Equity and Inclusion.
  • Questions were added to gather organizational feedback on leadership at the vice president and dean levels.
  • The overall number of supervisor-level questions increased from three to nine.

Other focus group feedback that was addressed included question structure/language and addressing web accessibility concerns related to the Dialogue survey platform.

To gain additional feedback on the revised survey, a Spring 2022 Sneak Peek Survey was conducted April 19-29, 2022. All faculty and staff were invited to take part in the revised survey and provide their input. No additional feedback was submitted on the revised survey questions.

In addition to the standard question set, the revised survey included an open-ended question, which was chosen by past WVU Values Coin recipients.

Why Participation is Important

Participation is essential to creating positive change at WVU. A higher participation rate produces a more accurate representation of faculty and staff’s voice to better prioritize the most relevant and timely areas for building and sustaining a culture of engagement at WVU.

If you have questions about the 2023 WVU Culture and Engagement Survey, contact the Leadership and Organizational Development team at LOD@mail.wvu.edu or 304-293-7217. You also may contact your HR Partner.