Skip to main content

Supervisor Solutions

Introduction to Coaching

Develop strong practices around coaching, setting performance expectations and goal setting.

WVU Supervisor Coaching another employee
Participants will discuss how emotional intelligence influences coaching and development of others. Each participant will walk away with tools and resources to help them guide conversation and outcomes around performance standards and goals.   

Learning Outcomes:

  • Demonstrate understanding of Emotional Intelligence and how it impacts coaching.
  • Define and discuss various ways to coach employees.
  • Develop coaching skills around the preparation and delivery of a coaching conversation.
  • Apply techniques that create clear, measurable and accountable goals for performance.

                                                    Next session is TBD  
Have a question? Give us a call! 304-293-7217.

Leading Self and Teams

Learn the fundamental aspects of the supervisor’s role in leading, developing, and coaching effective work teams.

Groupd activity wher participants try to manuever a pen with strings to write the word Leadershipwithout communicating

In the session, we examine the fundamental aspects of the supervisor’s role in leading, developing, and coaching effective work teams. We will be delving deeper into group dynamics, how to improve dysfunctional teams, and provide tools for providing recognition and coaching others.  Learners will relate how emotional intelligence influences their capacity to lead and develop others.

Learning Outcomes:
  • Review the fundamentals discussed in “Introduction to Coaching” including Emotional Intelligence.
  • Demonstrate understanding of establishing effective team dynamics and how it impacts coaching.
  • Define and discuss various ways to coach and lead different types employees.
  • Apply and practice techniques that create clear expectations for effective work groups, recognition, and communication skills among teams.
                            Next session is February 5th, 8:15 a.m - 12:15 p.m.

                                    Register for Leading Self and Teams

Have a question? Give us a call! 304-293-7217.

Leading Teams and Changing Culture

Examine the fundamental aspects of the supervisor’s role in leading the development of the organization’s culture

WVU Crucial Conversation Participant receives an award

In the session, we examine the fundamental aspects of the supervisor’s role in leading the development of the organization’s culture.  Participants will relate how emotional intelligence influences their capacity to lead and develop others and understand how the dynamics of a team have an impact on the overall culture of an organization.

  Learning Outcomes:

  • Review the fundamentals discussed in “Introduction to Coaching” and “Leading Self and Teams”.
  • Define and discuss what strategic leadership is at WVU.
  • Discuss strategies for identifying and developing crucial networks.
  • Consider internal and external factors on strategic planning and execution
  • Apply and practice coaching techniques that create clear expectations for effective work groups.
                               Next session April 8th, 8:15 a.m. - 12:15 p.m.

                          Register for Leading Teams, Changing Culture

Have a question? Give us a call! 304-293-7217.

Coaching for results: Managing Disruptive Employee Behavior

Three WVU Employees conversing around a table

Session Overview:

When it comes to supervision and management, there is nothing more frustrating than dealing with an employee’s disruptive behavior or chronically poor performance. When faced with these types of challenges, many managers repeat the same failed approaches: they expect the situation to correct itself or they hope the employee will move on to other employment.

Get things back on track by learning research-based approaches that will increase your chances of success. This program offers principles, strategies and tools to help you manage difficult problems through coaching and performance counseling.

By the end of the training, you will be better able to:

  • Maintain a leadership orientation that supports employee growth and performance improvement;
  • Prevent employee performance problems before they happen;
  • Establish boundaries that curtail disrespectful behavior;
  • Conduct conversations that address performance problems in productive ways; and
  • Create action plans that promote accountability and successful change.
                              Next session is April 14th, 1:00 p.m. - 5:00 p.m.

                                   Register for Coaching For Results

Have a question? Give us a call! 304-293-7217.

Building Trust while motivating Your Team

JD Williams Stand in facilitaing a group fro Builing Teams acknowledging someone with a thumbs up
The quality of your team’s performance is in direct proportion to their motivation and morale. Low morale? Low productivity. High morale? High productivity. It’s really that simple!

In addition to low productivity, low morale causes poor working relationships, poor use of resources, poor health, stress, and many other issues. It’s truly a workplace epidemic!

Our Leading Through Change workshop will give you the tools you need to help your team overcome obstacles and optimize their morale, regardless of the workplace challenges, concerns, and frustrations they face.

 This half-day course is taught by an outside consultant JD Williams. To learn more about JD you can visit his website at: https://www.jdwtraining.com/about-us.

Learning Objectives

  • Understand the relationship between high morale and high productivity.
  • Assess employee satisfaction in your organization, department or team.
  • Communicate in a way that will assist you in improving your workplace environment.
  • Use creative leadership approaches to create a motivated team.
  • Lead in a way that causes your team to grow in trust and accountability to each other.
  • Shift the team’s focus from unrealized fears to the common goal and mission.
  • Use the NORMS approach to replace negative workplace behaviors with positive actions.
  •  Utilize emotional intelligence strategies to reduce conflict and quell anxiety.
                              Next session is March 10th, 9:00 am - 12:00 pm

                      Register for Building Trust While Motivating Teams

Have a question? Give us a call! 304-293-7217.

Leadership and Influence

JD Williams Standing in front of projector screen reading Leadership and influence with Woodburn Hall tower in background
It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding. Once you learn the techniques of true Leadership And Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you.

This half-day course is taught by an outside consultant JD Williams. To learn more about JD you can visit his website at: https://www.jdwtraining.com/about-us.

Learning Objective:
 
                             
Next session is March 10th, 1:00 pm - 4:00 pm

                                 Register for Leadership And Influence

Have a question? Give us a call! 304-293-7217.

View All Testimonials