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Upward Feedback 2019 Results

BACKGROUND
  • The Upward Feedback process rolled out to all staff employees across the WVU System in January 2019.
  • Employees had two weeks to respond.
  • Participation was not required; however, it was strongly encouraged.
  • All responses are anonymous and confidential.
  • The 2019 Upward Feedback process had a 44% overall response rate.
  • Based on responses to the survey, the 12 Upward Feedback statements were ranked from highest to lowest scoring. Gold indicates the highest-scoring behaviors among supervisors; blue indicates the lowest-scoring supervisor behaviors.

2019 OVERALL RESULTS
Upward Feedback Overall Results

2019 HIGHEST-SCORING RESULTS
Highest-Scoring Results

2019 LOWEST-SCORING RESULTS
Lowest-Scoring Results

NEXT STEPS
  • The 2019 Upward Feedback responses are consistent with recent WVU Culture Survey results.
    • The highest-scoring behaviors align with a strong "Sense of Pride" among University employees as well as "High Expectations for Performance."
    • The lowest-scoring results indicate that "Coaching and Feedback" remains an opportunity for supervisors.
  • Talent and Culture is developing targeted training and development programs that address the lowest-scoring results.
  • In future years, supervisors with a designated number of direct reports/survey responses will receive a summary of the results within their specific area.
View the downloadable version of the 2019 Upward Feedback results.