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Student Insurance Office

NEW student experience for Fall 2025: WVU has partnered with Academic HealthPlans (AHP) to administer the WVU Aetna student health insurance plan (SHIP), and the opt-out waiver process through AHP's Care26 platform.

2025-26 student health insurance waiver coming june 1

Monitor your MIX email account for updates.

Student Insurance

ANNOUNCEMENTS

  • Beginning May 27, domestic students registered for at least 6 credit hours, and all international students registered for fall will receive an email to their MIX accounts from Care26 (noreply@ahpcare.com) to set up a password to their new account with Care26. This process must be completed in order to access the new waiver platform.
  • NEW CONTACT INFO! Have questions about opting out of the SHIP and the fall waiver process? Want to ask about the SHIP? Call our partners at AHP toll free at 1-833-838-6584. Or visit their website, wvu.myahpcare.com, to access their chat feature, Monday through Friday, 8 a.m. to 8 p.m.

Learn more about the student health insurance plan & waiver

All domestic students at WVU and WVU Tech enrolled in 6 or more credit hours, as well as international students enrolled in 1 or more credit hours, are required to have health insurance. Students without an approved waiver on file for the academic year will be automatically enrolled in the WVU Aetna student health insurance plan (SHIP).

Visit the AHP SHIP Info & Waiver Site

insurance information

Students at WVU and WVU Tech are required to carry health insurance.

aetna
Aetna Student Health Insurance 
Aetna's student insurance plan includes coverage through a national network of providers.

Learn About Aetna's Plan

doctor
Coverage
Understand how your health insurance works and what your policy covers.

Find Out What is Covered

students
Who Needs Coverage 
Students enrolled in a certain number of credit hours at WVU and WVU Tech must carry health insurance.

Learn Who Needs Coverage

GA Coverage
GA Coverage
Graduate assistants are offered health insurance at no or reduced cost.
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Rates, Dates and Deadlines 
Find insurance costs, effective dates and waiver deadlines for students opting out of WVU insurance.

View Rates, Dates and Deadlines

waiver
Waiver Criteria
Students who are already covered by other health insurance and meet certain criteria may opt out of WVU's insurance. 
mid-year enrollment
Mid-Year Enrollment
If you opted out of health coverage but recently lost your coverage due to a qualifying life event, you may be eligible for mid-year enrollment. 
ID Card
Insurance Card
You must print a copy of your card or call Aetna Student Health at 866.654.2338 to request one be mailed to you. 
WVU Woodburn Hall
New Student Information
View the Student Insurance Office new student FAQs.
FAQs
FAQs
Get information on all of the most frequently asked questions about WVU's Aetna Student Health services. 
Open text book
Spring Enrollment - CLOSED
Learn how to enroll for Spring, even if you've opted out for Fall and have not experienced a qualifying life event.


A Mountaineer Hub employee sits at her desk and talks to another employee next to her.
Dental and Vision
Learn about the individual dental and vision plans available for direct-purchase at anytime.

Still have questions? Contact us!

Email (Primary Contact): sio@mail.wvu.edu Voicemail Only*: 304-293-6815

*Please note that during high volume times, voicemail responses will be delayed.

For a quicker response, email& us with your name, student ID number, questions, and phone number should you need a call back.