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Insurance Card

WVU students must bring a physical copy of their health insurance with them when seeking services at the WVU Student Health Services Center.

Aetna Student Health does not automatically mail physical copies of your insurance ID cards, so you must print a copy of your card or call Aetna Student Health at 866.654.2338 to request one be mailed to you.

Instructions to Print Your Aetna ID Card

Note: It could take up to 5 – 7 days for insurance cards to be available on the Aetna website following your class registration. If you need to schedule a doctor’s appointment prior to your ID card being available online, please contact the Student Insurance Office at