Benefits Strategy

Benefits at a Glance – Information on WVU's benefits, including vendor details, helpful links and pay statement information.

Benefits Overview – A summary of all WVU benefit offerings to provide a quick understanding.

Benefits Overview Videos – In-depth videos designed to provide a deeper understanding of specific benefits.

Questions? Contact the WVU Shared Services Center. They are your one-stop shop for employee benefits questions.

Phone: 304-293-6006
Email: sharedservices@mail.wvu.edu
Website: sharedservices.wvu.edu

Review your current benefit elections. This is a great time to review your current benefit enrollments. The easiest way to view your benefits is by reviewing benefit deductions on your pay statement and referencing the Benefits On Your Pay Statement chart.
Check your benefit portal login credentials. WVU employees make most Open Enrollment benefit changes in two benefit administrator portals: The Public Employees Insurance Agency (PEIA) Manage My Benefits portal for health and life insurance and the Mountaineer Flexible Benefits portal for dental, vision and many other coverages. Save time during Open Enrollment by checking your login credentials now or registering if you have not accessed these portals before. You may have different credentials for each portal.
Ensure your information is up-to-date . The information PEIA has on file for you and your dependents can affect your premiums and coverage. Take time now to confirm that your information is correct in PEIA’s portal.

Spousal Coverage – If you are enrolled in family health coverage, PEIA is required by WV law to apply a monthly spousal surcharge to your premium if your spouse is offered health coverage other than PEIA through their employer and has elected PEIA instead. If your spouse’s coverage offering has changed, you must report the change by updating your Spousal Surcharge Affidavit .
Tobacco Status – A tobacco-free premium discount is offered to policyholders who verify through a tobacco affidavit that they and any enrolled dependents have been tobacco-free for six months. If your or any dependent’s tobacco status has changed, you must update your status in PEIA’s Manage My Benefits portal.
Coordination of Benefits – Coordination of benefits is a practice insurance companies use to avoid double or duplicate payments or coverage of service when a person is covered by more than one insurance policy. UMR (PEIA's third-party administrator) requires all employee policyholders that cover dependents to verify other coverage every plan year by logging into UMR.com to create an account, or access an existing account, or calling 1-888-440-7342.

Open Enrollment for Plan Year 2026 is underway through May 15. The Open Enrollment period is the only time of the year to add, drop or make changes to most of your benefits without a qualifying life event.
WVU Benefits Strategy encourages you to explore the resources available to you during this Open Enrollment period.

Open Enrollment Website: Review the WVU Benefits Open Enrollment website for detailed information about WVU's benefit options, what's changing for Plan Year 2026, learn how to make changes to your benefit plans and view the events schedule.
Video: Watch the Open Enrollment Benefits Overview video for a quick overview of Open Enrollment and WVU's comprehensive benefits package.
Virtual Chat: Visit a Shared Services Storefront Monday through Friday at one of several locations throughout campus to video chat with a specialist.
Email or Phone: Contact Shared Services by emailing SharedServices@mail.wvu.edu or calling 304-293-6006.

review your benefits during open enrollment